Refund Policy

Scope

This draft describes general principles for fees related to WeShippX services. Final commercial terms are stated in your written proposal or agreement.

Service fees

Fees for setup, management, creative, marketing, and consulting work are typically scoped per engagement. Payment schedules and milestones will be defined in writing before work begins.

Refunds

Because services are custom and often begin promptly after approval, refunds—if any—depend on work completed, third-party costs incurred, and the terms of your agreement.

Marketplace, advertising, software, or government fees paid to third parties are generally non-refundable through WeShippX.

How to raise a concern

Contact your WeShippX point of contact or use the Contact page. We will review the engagement against the written scope.

Replace this draft with counsel-approved refund language before publishing.